My site is unavailable: I want to bring it back online.
99 CHF, one-time
Saver is the urgent path: upload two files by FTP, then follow an autonomous seven-step assistant. Your credentials stay with you.
Get Saver — 99 CHFSaver · bring your WordPress site back online
WordPress site hacked? Take back control.
Saver recovers and hardens your site, even without wp-admin access. Start with Free to confirm detections and assess recovery. Choose Full to add everyday protection.
I’ll try it first.
Free, read-only detection: it confirms what is found, but does not repair the site.
Try for free →I want to be protected.
Full includes Saver, then adds a firewall, rolling backups and login monitoring for what comes next.
Discover Full →No credentials to hand over
WPSUITE
Saver · your recovery assistant
For those with access to the server
Act yourself when you decide to. The assistant gives you a procedure you can follow on your own server.
You manage other people's sites
Agency, freelancer or integrator. A client calls: their site is down. Open the FTP access you already have and take back control without asking for another password.
You run your own site
Freelancer, shop or association. wp-admin is unresponsive: the autonomous assistant identifies the files and guides you through the actions to take.
You provide hosting
Hosting or managed services. The same tool on each affected account, the same process and a written report for the client at the end.
Prepare your server access
For Free and Saver, you need FTP or SFTP access and PHP-compatible hosting. Upload the files to your server. Full adds a plugin installed in WordPress once the site is accessible. Your credentials stay yours. I do not know where to find my access details →
See what the audit finds before you pay.
Free scans your site in read-only mode. The report identifies affected files, their risk level and why they were flagged. See what was detected before choosing Saver to take action.
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danger
wp-includes/backdoor01.phpAllows code to run on the server.
-
review
wp-activate.phpUnusual behaviour, needs review.
The report is yours to keep, whether you buy or not.
Free diagnostic report · example analysis
The assistant's seven steps
From the initial diagnosis to the final corrections: work through the assistant one step at a time.
Step 1 / 7
Assessment
The initial assessment: WordPress version, server status, what responds and what no longer does. No changes have been made yet.
Step 2 / 7
WordPress core
Core files are compared with the official archive for the same version. Differences are listed so you can review the proposed replacement.
Step 3 / 7
Suspicious files
A detailed list: path, severity and reason. Review the suspicious files and the proposed quarantine actions.
Step 4 / 7
Plugins & themes
Plugins and themes are checked too. Components without a known official source are flagged; review the proposed reinstalls from official repositories.
Step 5 / 7
Database
Options, accounts and injected content. Check the database backup before approving changes, and keep a copy outside the server.
Step 6 / 7
Back online
Check that the public site and wp-admin respond again. Review the final checks and keep the recovery report.
Step 7 / 7
Corrective actions
The remaining actions to reduce the risk of another incident, based on the problems found during recovery.
Your data during the analysis and repairs
Free
read-only diagnosis
Free sends the verdict and your verified email address to wpsuite.ch. Sharing copies of dangerous files is optional and requires separate consent. The analysis does not repair or delete your files.
Free · email verification before the scan
Saver and Full
repairs on your server
The engine scans, backs up and repairs on your server. Paid editions do not send verdicts or samples to wpsuite.ch. They contact the services needed for their functions, including official WordPress sources.
With Full, the WordPress plugin sends site events to the engine, which also runs on your server.
Full · the dashboard in WordPress
Stay in control, step by step.
Upload the kit, open the assistant and follow the checks. It explains the proposed actions; verify the backups before approving changes. The guide starts with your first FTP upload.
What you need
Connect using FTP or SFTP.
Then
Upload the two Saver files to the root directory, next towp-config.php.
Next
Read the file list and review the proposed actions before confirming.
Where to start
Check, repair, protect. Start with the free audit and decide with the report in front of you. You can also choose Saver or Full directly.
Saver recovers and hardens the site. Full extends these functions with monitoring, local telemetry and the WordPress plugin. The separate engine can remain accessible when WordPress is affected, provided its own installation and hosting still work.
“My site is down. Can this tool help me?”
01 · Free · check
0
CHF
Upload the two Free files by FTP, then verify your email. The scan detects threats without cleaning site files. Keep the report to assess using Saver.
- Site and database analysis
- A detailed report to keep
- Verdict and verified email sent to wpsuite.ch
- Sharing copies of dangerous files remains optional
- Explore Free
“My site is infected. I want to get it back online.”
02 · Saver · repair
99
CHF, one-time
An assistant independent of WordPress: assessment, official core, suspicious files, plugins and themes, database, return online and hardening. Backups support risky operations.
- Unlimited recoveries for this site
- Backup before repairs
- Duration depends on the site's size and condition
- No firewall or daily monitoring
- Explore Saver
“My site works. I want to protect it before the next incident.”
03 · Full · protect
190
CHF, first year included
Full extends Saver with a firewall, rolling backups, unusual-login detection and local telemetry. The WordPress plugin communicates with the separate engine.
- Saver recovery and hardening included
- WAF and unusual-login detection
- Rolling backups, scanner and local telemetry
- First year of monitoring included, then CHF 6/month
- Explore Full
Prices in Swiss francs, per domain. Full: CHF 190 with the first year of monitoring, then CHF 6/month. Already using Saver or managing several sites? Contact us to discuss your next step.
Help along the way
The guide covers the steps in order, with screenshots. Follow it from the initial upload through recovery, even when your site has gone down at an inconvenient time.
If a step does not work as described, write to us with the displayed message and report. We clarify the possible next step during office hours; no human intervention starts automatically.
Open the getting started guide
Contact us
A question about installation, a step or your licence? Contact our team in Switzerland.
- Email support@wpsuite.ch
-
Screen
TeamViewer session
By appointment, if you would prefer to look at the screen together. You open the session and you close it.