Hacked site

Your site is hacked. You can put it back in service yourself.

Count from a few minutes to a few hours depending on the size of the site. You drop two files by FTP, the clean-up happens on your side: nobody asks for your passwords, and you do not wait in line behind anyone.

Read the guide

Start with the free diagnosis See the price

The tool

A procedure that stops exactly where a choice is yours to make.

No chatty dashboard, no invented security score. The kit decides alone what is beyond doubt and asks you for the rest — two questions on average.

The difference

You wait for nobody, and you hand over nothing.

Classic clean-up services all work the same way: you give them your FTP or SSH credentials, you open a ticket, and you wait for a technician to take care of you.

	Classic clean-up service	K-Shield
Your credentials	You hand your FTP, SSH or cPanel access to a provider.	You give nothing. The tool runs on your server.
Getting started	You open a ticket and take your place in the queue. The first reply can take more than a day on entry-level plans.	You start within the minute, at any hour.
During the intervention	You do not see what happens. You get a summary afterwards.	You see every file, the reason for each decision, and you settle the doubtful cases.
Your data	Your files are copied to the provider to be analysed.	Nothing leaves your server.
If it happens again	One-off plans do not cover re-infections: a second attack, a second bill.	Your kit stays active. You start over as many times as needed, without paying again.

Comparison based on the public offers of the main clean-up services in August 2026.

What you buy

What is included, and what is not.

A tool that claims to solve everything will leave you alone at the first special case. The limit is written down before you pay.

Included

Putting a clean WordPress back in place — the same version, the original files, without touching your texts or your images.
Finding and setting hidden accesses aside — including those disguised as images.
Cleaning the database — links added to your posts, changed settings, recently created accounts.
Explaining every decision to you — in your language, with the code in clear if you want to see it.
Closing the doors left open — accesses locked, execution blocked in the media folder.

Not included

Knowing how they got in — the tool gives you the traces, the analysis takes a human eye.
Repairing a badly made plugin — if the hole comes from there, it has to be replaced.
Getting Google's warning lifted — it takes a few days and does not depend on us.
Recovering what was deleted — without a backup from before the attack, deleted content is lost.
Replacing your host — if the server itself is compromised, the clean-up will not hold.

Price

One price, once, per site.

You buy the kit once for your site and it stays active: if you had to start over in six months or in three years, you do not pay again.

You run several sites? Write to us, pricing depends on the count.

You will decide afterwards, freely, whether your site should be watched daily.

If the kit cannot put your site back in service, it is refunded.

99^CHF

once, per site, VAT included

Unlimited recoveries for this site
Backup kept 30 days after each clean-up
The clean-up report, to keep
Refunded if the site does not come back up

Start with the diagnosis

Questions

What we are asked the most.

How long does my site stay down?

From a few minutes to a few hours, depending on the size of the site and the number of plugins. A small showcase site of ten pages or so is back within fifteen minutes; a shop with thousands of products takes longer.

A maintenance page is put up from the start, on purpose: a hacked site often serves pages that harm your visitors and your search ranking.

What if the tool breaks my site?

A complete copy of your files and your database is made before the slightest modification, then verified. Nothing is deleted: what gets set aside stays viewable and comes back in one click. If a page stops working after the clean-up, a button shows you which file caused it.

I know nothing about computers.

That is the expected case. The tool takes alone the decisions it is certain of and only asks you the questions that are yours — two on average, written in your language.

The only technical step is dropping two files by FTP. If you do not know how to do it, your host takes care of it in five minutes.

Why not simply give you my access?

Because it costs you time — with classic services you wait for a technician to be available — and control: your credentials and your files pass to a third party, and you do not see what is done. We sell a tool, not an intervention.

What if my site is hacked again in six months?

You take the kit out and start over, without paying again. It is a tool you own, not an intervention you order. With one-off services, a second attack is a second bill, because they sell a technician's time.